TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,533 customer reviews

Prompt and friendly communication.

Deborah Donaldson

17th Aug 2025

Excellent from start to finish. So easy to organise, which made our holiday so stress free. Thanks sooo much, will definitely use again and recommend to everyone

Michelle Bell

17th Aug 2025

It was very easy to book maybe to easy as we were a bit worried about how easy it was that whats going to go wrong but it didn't everything was great so well done and thank you

Martin Patterson

17th Aug 2025

Natasha at travel online listened to all the things we were looking for in a Fijian holiday, and our holiday was exactly what we were after. Thank you so much, id highly recommend travel online for your holiday adventures.

Hannah Dalton

17th Aug 2025

A MASSIVE THANK YOU to Natasha and all of the Travel Online team!!!!!
Everything from the beginning of planning our holiday to the finish was absolutely PERFECT!!!!!!!
Booking it through you was super easy with awesome fast communication.
We had an exceptional 9 nights stay at the Raddison Blu Fiji!
Thank you SO much Natasha @ Travel Online:)
Kindly,
Francesca

Francesca Marie - Therese Kerin

17th Aug 2025

Hi Lisa very happy with your help to book our holiday. Will definitely use you again.
Regards
Bill

William Scott

16th Aug 2025

Amazing - answered all my emails and questions, all ran very smoothly

Erin Hansen

16th Aug 2025

Everything went smoothly thankyou!

Diane Carol Bryant

16th Aug 2025

Great service, accommodated flight changes.
Had a great holiday

Saveria Vague

15th Aug 2025

Great inclusions at our stay, making the experience very enjoyable. From the time our holiday was booked, it was virtually set and forget until the day we left. Everything worked out very well, than you Travel online.

Gena Loggie

15th Aug 2025

Easy to book, great deal.

Susan Gilligan

15th Aug 2025

Booking with Lisa and travelonline was super easy and I was happy to be able to communicate on the phone as well. They also linked friends from another state to our trip!

Margaret Hagdorn

15th Aug 2025

Very quick communication however did lack knowledge of several vital pieces of information

Carole de Greenlaw

15th Aug 2025

Fantastic experience, great price. We extended our 5day stay package to 7days and requested the ground floor which suited our individual needs. I would use them again, totally hassle free

Robyn Lunt

15th Aug 2025

Very friendly helpful and looked after us, my new go to travel site,
Thanks Maddi and everyone

Kim Thompson

14th Aug 2025

Best and professional travel agents. I had an adorable trip to Phuket, Thailand with lot of fun, adventures and great package just cause of Travelonline. If you are planning for great trip with great package then must go with Travelonline. Thanks

Pratik Thapa

14th Aug 2025

Travelonline never ceases to deliver high standards in their organization of 'holiday time' projects. We are no strangers to this company as we use them whenever we travel based on the good experiences we have had over the years. Samoa was our destination this time and all went perfectly to plan with transfers, flights, complimentary massages and cocktails. Fiona kept us informed from time of booking to time of departure her customer service is wonderful and we highly recommend this Tour Company for travel and destination advice and to experience the comfort knowing your travel plans are professionally attended to leaving you to enjoy 100% that well earned and cherished holiday. Thank you TOL, amazing service for travelers.

Kerrie Brown

14th Aug 2025

The team were very accommodating!

Justin Sibley

14th Aug 2025

Was super easy with you guys and went smooth with transfers etc. Hotel is good value for money, adult only areas are great. Hotel little dated but for the price and all inclusive you can't complain. Thank you for making it an easy enjoyable holiday!

Rhonda Hunter

14th Aug 2025

Fantastic Service From Travelonline You can call Them and within a 5-10 mins your talking to Someone about your holiday Their well Organised too we would Recommend them 100% Thanks Also too Kristy for your Expertise and Helping Plan Our Getaway To Fiji it was A Fantastic 8 Days Away.. Cheers Greg

Gregory Phillips

14th Aug 2025