TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,533 customer reviews

We were very happy with the service you provided in booking out Fijian getaway, everything went very smoothly. Thank you.

Louise Garner

20th Aug 2025

All went well except for a couple of minor hiccups that were shown on our booking receipt but not recorded at the hotel. Thankfully we had a printed copy with us to show them.

Glen Teakle

20th Aug 2025

Amazing service. Will Definitely recommend.

Lisa Mazzaferro

20th Aug 2025

Booking process was very easy and when I called to clarify a few things, staff are very easy to deal with.

Anthony Boccia

20th Aug 2025

Booking with travel online was very easy & the holiday was very good value for money. I have no hesitation in recommending Booking with this company for family & friends.

Lance Purdon

19th Aug 2025

I had so many issues with Fiji air but travel online consultants helped me through everything and contacted Fiji air to help me sort out their issues. Great service would highly recommend

Alexandra Stanford

19th Aug 2025

Good customer service. Follow up and commincuation was great. No issues or dramas

Stuart Kibblewhite

19th Aug 2025

I have always booked with Travel Online and have always found the service and feedback to be fantastic.

Phillip Ryan

19th Aug 2025

Excellent service

Andrew David Greene

18th Aug 2025

Travel online was such an amazing service. The consultants made everything so easy and the trip from leaving our house until arriving back home was seamless. We would recommend this service to anyone and will definitely use them again.

Vanessa Jones

18th Aug 2025

Emma B was easy to deal with and made the booking process simple. Everything was arranged as expected before the trip. A good experience overall.

Daniel Galloway

18th Aug 2025

We received good service and assistance all the way through booking process and up to leaving for our holiday. Thankyou.

Mark Rundle

18th Aug 2025

Have booked several holidays using travelonline and we always receive excellent service. We especially like all the extra inclusions in their holiday packages..Great work travelonline!

Janette

18th Aug 2025

Everything was perfect with no need to ask for assistance at any time during our trip. Our surprise beach bags when we arrived were a lively addition. Will definitely use your service again!

Gemma Jones

18th Aug 2025

Everything was perfect.

Katy Defanis

18th Aug 2025

Booking and organising my trip online was such a smooth process, and I couldn't be happier with the service. A special mention to Emma, my travel consultant, who was absolutely amazing! She was professional, patient, and always willing to go the extra mile to answer my questions and make sure everything was perfectly arranged.

Emma's genuine care and attention to detail made the whole experience stress-free and enjoyable. I truly appreciate her support and will definitely be booking through her again in the future.

Madison Rigney

18th Aug 2025

This was our first time using Travelonline. Easy to book, great service and everything went to plan from start to finish.

Dora Carrocci

18th Aug 2025

Thanks - Rachel & Maddy. You were both very responsive & helped me put together my much needed break to Samoa at short notice.
Had a great trip & all went smoothly. Will certainly check with you when planning my next trip. Thanks again

Sonia Aldons

17th Aug 2025

Everything was perfect.
The pick up and drop off at the airport was exceptional

Jacqueline Saxby

17th Aug 2025

The fact that if we needed to call you , we got an English speaking person from Australia , ( I think) that was a bonus

Jenny Molan

17th Aug 2025