TravelOnline Reviews

Since 1994, we have been proudly providing Aussie travellers with expert advice and unforgettable holidays to some of the world's most beautiful destinations.

With a range of holiday packages available, including those to Bali, Thailand, Fiji, The Queensland Islands, and more, you can enjoy tailored itineraries and significant savings on various popular holidays. This is all thanks to our long-standing supplier relationships and our team's dedication to curating the perfect holiday experience for our customers.

Explore our reviews below and discover why over 50,000 customers every year trust us with planning their dream getaway.

Product Review
4.5/5
Trustpilot
4.6/5
Google Reviews
4.2/5

Customer Service Reviews

4.87 out of 5 from 15,533 customer reviews

This is our third time using travel online and they cannot be faulted. Everything ran smoothly from the moment we were picked up from the airport till we were taken back. Our drivers and Grace the tour consultant were all extremely friendly and helpful.
Our hotel, Best Western Premier Bangtao Phuket was amazing value for money and we could not have found a better deal.
Booking with Travel online made everything so easy and included airport pick up and drop off, hotel accommodation, a free tour and a 3 corse meal for two at the seafood restaurant.
We definitely be using them again.

Julie Nelthorpe

10th Aug 2025

We cannot fault the experience we had booking through your company. Everything went smoothly and the one question we had was answered promptly by Tanya. We will use travelonline again.

Sarah Sullivan

10th Aug 2025

We used travelonline for our recent trip to Fiji, website was easy to navigate, good deals and good communication with Kristy to make sure all our holiday planning was perfect for us. Super easy and all in one spot. Will definitely book through travelonline again.

Amy Mclennan

10th Aug 2025

All email communications were prompt and questions clearly answered. Even while we were in Fiji. Great package deal at The Naviti Resort.

Robin Bai

10th Aug 2025

This was our 4th trip with TravelOnline and once again it was flawless from beginning to end! We can't thank the team enough and we can't wait for our next adventure. Can't recommend TravelOnline highly enough!!

Brooke Edwards

10th Aug 2025

Everything went exactly to plan - airport pickup and drop off very professional and smoothe. The Resort itself was lovely. Clean, very central and staff lovely and helpful. The 4hour Phuket tour was a great way to see the surrounds.
All in all, a great getaway at a very reasonable price.
Thank you We would definitely recommend your company to anyone looking for a trip. Loved it!

Dianne Whelan

9th Aug 2025

Awesome customer service and support definitely planning my next trip with you. Thankyou

Kim Martin

9th Aug 2025

Very easy to make changes. Helpful

Sonita Hanes

9th Aug 2025

prompt service, good communication.

Krisztina Szabolcsi

9th Aug 2025

After being a little apprehensive at first as we had not heard of Travelonline, we are extremely happy with the service your team performed. Everything went perfectly and would definitely use you again!

Matt Connelly

9th Aug 2025

Had a fantastic holiday, Natasha organised exactly what I wanted and we enjoyed both resorts with definitely use travel online again

Lesley Hirsch

9th Aug 2025

Awesome trip great service great value easy to deal with good communication

Jodie Griffith-hayes

8th Aug 2025

Very helpful

Carin Benne

8th Aug 2025

Communication was top notch. Very quick replies to any questions and responded quickly to changes I requested, which I did several times. Made holiday planning a breeze.

Georgina O'brien

8th Aug 2025

Natasha was so helpful, efficient and knowledgeable! She helped us book a magnificent stay in the Cook Islands and we cannot recommend this company highly enough. Thank you so much, we look forward to many more bookings in future. Congratulations.

Moira Partridge

8th Aug 2025

Very good

David Alderson

8th Aug 2025

Easy. Vendors supplied were fantastic

Hayley Connor

8th Aug 2025

Very well organised and easy

Amy Garth

7th Aug 2025

AMAZING! Everything. So glad we book the all inclusive. Kids had a blast! From the ice creams, pool, buffet & especially the kids club! Will definitely be booking our next holiday with travel online again I've also referred this site to so many of my friends and families

Mele Vuki

7th Aug 2025

We always use Travelonline.
Great to deal with.
Never had any problems.

Mark Braithwaite

6th Aug 2025